SAP ERP Integration and Deployment

About Client

Our client is one of the best-selling mattress manufacturers in India, engaged in the manufacturing and distribution of 126 different mattress variants across Pan India.

They operate with a vast distribution network comprising 10,000+ dealers, 72 branch and stock points, and 9 strategically located manufacturing facilities
across Karnataka, Odisha, Madhya Pradesh, Uttarakhand, and Gujarat.

With state-of-the-art manufacturing technology and a strong supply chain, the organization continues to raise industry standards while serving the growing Indian population.

As online order volumes increased—especially during peak seasons—it became essential to maintain strict visibility over the movement of goods from factory to warehouse, warehouse to distributor, or directly to end customers.

Recognizing that digitization was the key, the client approached Spinclabs to automate and streamline the order tracking process.

Challenge

The order dispatch and tracking process was entirely manual and fragmented. Each order created in the SAP ERP system required a dedicated resource to manually record vehicle and item allocation details.

• Manual vehicle allocation and item tracking
• No centralized system to track orders, items, vehicles, or drivers
• No real-time visibility of order or item movement
• Heavy dependency on spreadsheets and paperwork
• High risk of errors during peak demand periods

Objective

• Automate order creation directly from SAP ERP to TMS
  to reduce manual intervention and human errors.
• Provide a single-login platform for monitoring and tracking orders.
• Enable real-time tracking of order deliveries.
• Maintain complete order history and tracking visibility.

Solution

Spinclabs implemented a real-time integration between SAP ERP and Spinclabs TMS, allowing orders to seamlessly flow from ERP to the transportation management system.

The solution included integration with GPS devices, SIM-based tracking, and mobile app-based tracking to create a complete chronological order tracking history.

• Automated SAP ERP to TMS order synchronization
• Real-time order tracking and history
• Search functionality using order numbers
• Centralized monitoring dashboard

During the COVID-19 pandemic in 2020, when operations were partially digital and partially paper-based, managing information became increasingly difficult—especially with employees working remotely.

After analyzing the end-to-end workflow, Spinclabs delivered a one-stop digital solution called the Order Tracking System, successfully digitizing and automating the entire process and ensuring business continuity during critical times.